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Dahua Password Reset By Serial Number Jun 2026

Dahua’s (Dahua Mobile Surveillance System) app is a modern, convenient way to reset a password, especially if you have already set up an email address during device initialization. The process involves scanning a QR code displayed on the device’s screen, and that QR code contains your device’s serial number and other identifying data.

Go to the tab -> "Tool Manager" -> "Device Password Management" 1.2.1. Scan the QR code displayed on your monitor screen. 3. Receive the Security Code

Go to the device's configuration page and select "System" > "Manage Users." Click on the "Reset Password" button and upload the password reset file generated earlier.

. This method is often used for older models or as a backup when newer methods like QR code scanning are not configured. Method 1: Emailing Dahua Support (Serial Number Method) dahua password reset by serial number

This article will walk you through everything you need to know about this process, from locating the serial number to using the official Dahua ConfigTool and web interfaces to regain access without losing your recorded footage.

For those who prefer not to use the app, you can also scan the QR code with any QR reader application and email the captured image to support_rpwd@global.dahuatech.com . A security code will be sent to your registered email address, which remains valid for 24 hours.

Connect a monitor and mouse to your DVR/NVR. Right-click and choose "Main Menu." When the login box appears, click "Forgot Password" 1.2.1. Dahua’s (Dahua Mobile Surveillance System) app is a

How to Perform a Dahua Password Reset by Serial Number: A Step-by-Step Guide

If the security code is correct, the system will prompt you to create a brand-new password immediately. Create a password that is long.

The app will securely send your serial number to the Dahua cloud. Scan the QR code displayed on your monitor screen

Legal/ethical note

[Click Forgot Password] ➔ [Scan QR Code with DMSS App] ➔ [Receive Email Code] ➔ [Enter Code on Screen]

Launch ConfigTool. It will automatically scan your local subnet. You will see a list of all Dahua devices. Locate your locked device—it will be marked with a or show "Status: Locked."