A: For in-warranty claims, Infortrend covers standard return shipping. For out-of-warranty requests, the customer pays two-way shipping and all service fees.
Infortrend's warranty policies differ slightly depending on the component:
Unlike consumer electronics companies that offer an open, automated serial number lookup box on their homepage, enterprise storage verification often requires checking your registered asset dashboard or submitting a quick inquiry to the regional Infortrend support desk. 2. Standard Factory Warranty Coverage Tiers infortrend warranty check
Available in specific regions with response times ranging from Next Business Day to 4 hours. 🚀 Benefits of Keeping Your Warranty Active
Keep local records of serial numbers, contract expiration dates, and vendor contact info right next to your server racks. A: For in-warranty claims, Infortrend covers standard return
Infortrend regularly updates its product portfolio. Keep a lifecycle roadmap for your hardware. Once a system reaches its End-of-Support Life (EOSL), Infortrend will no longer provide firmware patches or replacement parts. Options When Your Warranty Expires
The fastest way to check your status is through the official Infortrend website. Navigate to the section. Locate the Warranty Check / Product Registration tool. Enter your system's unique Serial Number (S/N) . View your coverage start date, end date, and service tier. Method 2: Via EonOne Management Software Infortrend regularly updates its product portfolio
Perhaps the most critical part of a warranty strategy is planning for the future. The base 3-year warranty provides a solid foundation, but enterprise storage systems often have operational lifecycles of five years or more. To accommodate this, Infortrend offers a range of extended warranty and service upgrade options.
: Mechanical components and expansion enclosures are protected against manufacturing and material defects.
Navigate to the Infortrend Service Center at https://support.infortrend.com . This is the unified portal for all service and support-related features.
Finding your warranty status requires your hardware serial number and access to the official Infortrend portal. 1. Locate Your Serial Number (S/N)