You must contact Broadcom support and verify ownership of the SEP license. They will provide you with a verified copy of the script.
Contact Broadcom/Symantec Support to request the tool.
Check C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\Tools if you upgraded from an older version. resetpass.bat for symantec 14 download
to configure the email recovery for next time. Would you like to see the script contents to try making the file yourself? Resetpass.bat for symantec 14 | Endpoint Protection
To recover access to SEPM when the administrator password is lost or forgotten. You must contact Broadcom support and verify ownership
The file already exists on your server. It is generated automatically during the initial SEPM installation. If the file is missing, your installation is likely corrupt. You should repair the software via the Windows Control Panel instead of downloading random scripts. How to Locate the File
Losing the SEPM admin password is stressful, but resetpass.bat provides a legitimate, safe way back in – as long as you have physical or remote administrative access to the server. Resetpass
can feel like losing a safety net. In older versions, you simply navigated to ...\Symantec Endpoint Protection Manager\Tools and ran the script to get back into your console.
Access the registered IT administrator email inbox associated with your account, locate the link generated by Broadcom/Symantec, and click it to establish a new password. Advanced Workarounds for Offline or Broken SMTP Servers
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\Tools