Contact Manager For Outlook 2013 | Business

Today, the BCM folder structure is gone from modern Outlook. The functionality that BCM tried to provide—tracking sales pipelines and contact history—has been absorbed by Microsoft 365 in two ways:

For very simple needs, don't overlook what Outlook already offers. You can customize Outlook's contact form to add custom fields, use categories to organize contacts, and leverage Outlook's search and filtering capabilities. While not a full CRM, this may be sufficient for freelancers and very small businesses.

: Connects contact records with specific account records to track business relationships. Communication Tracking

Moving data from BCM 2013 to modern systems can be complex. While tools existed for migration to Outlook Customer Manager (which was also later discontinued), modern users should look directly to Microsoft Dynamics 365 or other CRM alternatives.

: Microsoft stopped providing support for BCM years ago. If you encounter problems, there are no official resources to help you. business contact manager for outlook 2013

Technically, yes – with serious caveats.

Note: Microsoft 2013 products reached their absolute . Running this software today exposes your business network to unpatched security risks and total lack of technical assistance. How to Export Your Data Out of BCM 2013

: The tool automatically tracks communication history, including emails , documents , phone calls , and meetings , and organizes them into a central history for each contact.

Tracking phone calls, emails, documents, and meetings associated with a specific business contact. Today, the BCM folder structure is gone from modern Outlook

At the bottom of the window, select from the dropdown menu and click Go .

: Users can create business projects with tasks, due dates, and related information to manage team efforts more efficiently.

BCM 2013 was more than just a contact list; it was a lightweight database solution that ran directly within the familiar Outlook interface. It was designed to fill the gap between a standard email client and a complex, expensive enterprise CRM system. Key features of the 2013 version included:

Turn prospects into revenue by managing your sales funnel directly inside your inbox: While not a full CRM, this may be

Microsoft officially discontinued BCM in 2020. It is no longer available for download from Microsoft. However, if you have the original installation media (DVD or ISO file), you can still install it on a supported OS (Windows 7, 8, or 10 – Windows 11 may have compatibility issues).

What (Windows version) are your computers running?

The official cloud successor to BCM, offering deep integration with Microsoft 365, advanced AI insights, and mobile apps.

The only scenarios where sticking with BCM might make sense are: