Advance the Windows Server 2022 setup wizard to the prompt.
| Issue | Possible Cause | Recommended Solution | | :--- | :--- | :--- | | | The S100i SW RAID driver was not loaded during the OS installation phase. | This is the most common issue. Follow the steps in Section 5 (Method 1) to manually load the driver from a USB drive during the "Where do you want to install Windows?" screen. | | Not all drives are detected by the S100i controller (e.g., only 10 out of 12 drives appear). | Physical drive count limitation. The S100i supports "up to 14 SATA drives" but the number of active SATA ports wired to the backplane can be platform-dependent. | Review the QuickSpecs for the specific server model. For full backplane support on many Gen10 servers (like the DL380 Gen10), a dedicated hardware RAID controller (e.g., E208i-a or P408i-a) may be required to access all drive bays. | | The HPE Smart Storage Administrator (SSA) shows a logical volume but Windows cannot access it. | A RAID 0 logical drive has experienced a physical drive failure. RAID 0 offers no redundancy and any disk failure will render the entire volume inaccessible. | Data recovery requires immediate professional assistance. For production environments, always use RAID 1 (mirroring) or RAID 10 for fault tolerance. Recreate the array after replacing the failed drive. | | Error: "A media driver your computer needs is missing" during Windows Setup. | The driver is not being correctly loaded, or the setup media is booting in Legacy BIOS mode instead of UEFI mode. | Verify that the server is configured for UEFI Boot Mode . The S100i Software RAID requires UEFI mode and is not compatible with Legacy BIOS mode. | | The server fails to boot or experiences significant delays, and the hpsa driver is referenced in the log. | This is specific to Linux environments and not a Windows issue. The S100i controller is not supported in Linux or VMware ESXi. | Use the SATA ports in AHCI mode for Linux/VMware. Do not use the S100i RAID feature. |
The configured logical volume will instantly appear, allowing you to format it and complete your OS installation. Method 2: Automated Deployment via Intelligent Provisioning hpe smart array s100i sr gen10 driver windows server 2022
The driver will inject, and your logical drive should instantly appear. Proceed with normal installation.
This software RAID implementation does not natively support VMware ESXi or Linux distributions without separate specialized configurations. Step-by-Step Installation Guide Phase 1: Driver Retrieval and Extraction Advance the Windows Server 2022 setup wizard to the prompt
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To install the driver on Windows Server 2022: Follow the steps in Section 5 (Method 1)
Incompatible driver version or BIOS settings conflict.
Search for your server model (e.g., HPE ProLiant DL360 Gen10 or HPE ProLiant ML30 Gen10 ).
This article provides a complete walkthrough for obtaining, installing, and updating the