: If you recently changed reporting lines, the system might not know who has access to view the document. Running this report refreshes the Position Hierarchy.
If the action history is unavailable, look at the screen via the Purchasing form, but do not rely on it if the error persists. Instead, query the PO_ACTION_HISTORY table for the document ID to see the last recorded action. 4. Re-submit or Force Close
Check its status. If it is inactive or shows a high volume of pending requests, select the manager and click . Step 2: Check the Document Type & AME Configuration Log in with the Purchasing responsibility. Navigate to Setup > Document > Document Types .
Before diving into solutions, it is crucial to understand what the error message actually means. It describes three distinct possibilities for why the action history cannot be displayed:
The document is missing essential information needed for the approval routing, making it appear "incomplete" to the system. app-po-14288
Look for "Error" statuses or processes stopped at points like "Can Owner Approve" WordPress.com If stuck, a DBA may need to use the wf_engine.abort_process wf_engine.start_process scripts to reset it. SQL scripts
[Document Submitted] ──> [Status: In Process] ──> [🔴 WORKFLOW BREAKDOWN] ──> [PO_ACTION_HISTORY Missing] │ └──> Triggers Error: APP-PO-14288
"APP-PO-14288: This document is either incomplete or you do not have access to it here or there is no action history...".
If this article didn't quite solve your problem, feel free to share: The exact (PO, Req, Release) The Workflow status shown in the Workflow Monitor : If you recently changed reporting lines, the
: Ensure the Workflow Background Process is scheduled and running. Many users find that restarting the PO Document Approval Manager via the Spiceworks Community helps kickstart stalled approvals.
: Missing approval transaction types (such as PURCHASE_REQ ) prevent the workflow from initializing. Step-by-Step Troubleshooting Guide
Despite the lack of concrete information, researchers and users have identified several possible causes of App-Po-14288. Some of the most common include:
: The user does not have the necessary security profile or responsibility to view that specific document. Instead, query the PO_ACTION_HISTORY table for the document
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A manual script can reset a document's status so users can modify or delete it:
The Oracle E-Business Suite (EBS) error is a critical workflow alert indicating that a Purchase Order (PO) or Purchase Requisition has stalled between initiation and its entry into the formal approval routing system. This error usually displays when an end-user or administrator navigates to Tools > View Action History on a document that is fundamentally stuck in an "In Process" or "Pre-Approved" state.
When a procurement document remains "In Process" and triggers this error, it signifies a breakdown in the background architecture. The most common drivers behind this issue include: 1. Inactive PO Document Approval Manager
Is this happening on a or a Purchase Requisition ?