[ Multi-Service Operator (MSO) ] │ ▲ ▼ │ (Seamless API Synchronization & Online Payments) [ R-Soft LCO Panel App Platform ] │ ▲ ▼ │ (Package Alterations & Real-Time Complaint Fixes) [ Local Cable Subscriber ]
The app enables LCOs to facilitate online payments through PayTV SelfCare, allowing customers to pay via UPI, credit/debit cards, or net banking. 4. Package & Channel Management
Choose a payment method (Cash, UPI, or Wallet) to complete the transaction and instantly update the viewer's screen. Business Benefits for Cable Operators
: Automation of lead capture and follow-ups can significantly boost sales; some users report up to a 200% increase in efficiency after switching to R-Soft's automated tools. r-soft lco panel app
When a customer wants a new channel pack, Rajesh no longer needs to call the head office; he simply selects the "a-la-carte" option in the app, and the change is reflected on the customer's TV in near real-time. The Digital Legacy
: Seamless connection to the customer-facing "MyCableTV" portal, allowing subscribers to manage their own accounts and packages.
. It serves as a decentralized interface for the broader R-Soft Subscriber Management System (SMS), allowing LCOs to manage their business independently while staying integrated with their Multi-Service Operator (MSO). Core Functionality [ Multi-Service Operator (MSO) ] │ ▲ ▼
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Operators can collect payments via the mobile app, providing instant digital receipts to customers via SMS or WhatsApp, reducing fraud and enhancing customer trust. 2.
Field agents are monitored via integrated GPS features. This allows operators to see where active collections are occurring in real-time. Business Benefits for Cable Operators : Automation of
Navigate to your designated operator portal (such as the Digiana Projects LCO Portal or your specific MSO sub-domain).
: Updates made on the app reflect immediately in the central database, ensuring data consistency. Cons