If you change your phone number, contact the prison phone provider as soon as possible to update your information. Provide proof of ownership of the new number to prevent delays.
If a payment you made to the phone provider was returned by your bank or declined by your credit card company, the provider may have placed a block on your number. Contact customer service to resolve the payment issue, then request unblocking.
The inmate's prepaid account or your collect-call account has a zero balance. how to unblock a prison call
Attempting to use three‑way calling, call forwarding, or call transfer during a conversation with an incarcerated person is strictly prohibited and can result in your number being blocked or even suspended. Most facilities automatically disconnect any call that attempts to use three‑way calling.
Call IC Solutions at 888-506-8407.
To unblock a prison call, you must first determine who or what placed the restriction: . Missing an incarcerated loved one's phone call is incredibly stressful, especially when a single accidental button press or an aggressive spam filter cuts off communication entirely.
Some service providers flag prison calls as "Robocalls" or "Scam Likely." Adding the facility’s specific phone number to your contacts list can often bypass these filters. 2. Contact the Correctional Phone Provider If you change your phone number, contact the
If you have been trying to receive phone calls from a loved one who is incarcerated only to hear an automated message saying the call cannot be completed, you are not alone. Blocked prison calls are a common and frustrating problem for families and friends. The good news is that most blocks can be removed—often with a single phone call. This comprehensive guide walks you through everything you need to know about how to unblock a prison call, from understanding why blocks happen to following the correct steps for each major phone service provider.
In most cases, there is no fee specifically for unblocking a number. However, if your block was caused by insufficient funds or a past‑due balance, you will need to pay the outstanding amount before the block is removed. Contact customer service to resolve the payment issue,