A pop-up dialog should read "A function was finished." Click . Reset Counter Value: Go to the Ink Absorber Counter section. Ensure the Counter Value is set to 0% . Click the Set button in this section as well.
When this happens, the printer locks down to prevent physical ink leaks. To safely reset this internal counter and restore functionality, technicians use a specialized software called the .
Release both buttons. The green power light should blink and then stay solid, indicating you are in Service Mode. Step 2: Running the Software
The Canon Service Tool V5103 is an official, proprietary diagnostic and maintenance software application utilized by Canon service centers. This utility allows users to interface directly with the printer's EEPROM (Electrically Erasable Programmable Read-Only Memory) to read system logs, clear internal error counters, and perform advanced calibrations. canon service tool v5103 download full
Reads, dumps, or clears the printer's non-volatile memory data.
If the waste ink absorber is replaced, the removed pad contains . Dispose of it at an approved e-waste recycling facility rather than in household trash.
The developer of this tool, Canon Inc., does not host it. It is shared across forums, torrent sites, and third-party driver websites. Consequently, many downloads are infected with malware, adware, or trojans. A pop-up dialog should read "A function was finished
Once your printer is successfully in Service Mode, you can proceed with using the software utility.
A: Possibly. The tool tries to access printer EEPROM directly, which many AVs classify as "suspicious behavior." However, many downloads are real malware. When in doubt, abort.
If you need help resolving errors or using this software, let me know: What you are attempting to reset? What exact error code is flashing on your printer hardware? Which operating system version you are running? Click the Set button in this section as well
Finding a reliable download for service tools can be tricky, as Canon does not officially distribute them to the public—they are intended for authorized service providers. Safety Precautions Before Downloading:
Pixma G-Series: G1000, G2000, G3000, G4000, G1010, G2010, G3010, G4010. Pixma MG-Series: MG2500, MG3500, MG5500, MG5600, MG5700. Pixma TS-Series: TS5000, TS8000, TS9000. How to Use Canon Service Tool V5103
What is your printer currently showing?
View or save the internal data of the printer.
Next, look at the section at the top and click EEPROM . The printer will feed a page printing out its reset history, verifying the counter is now at zero.