Same Serial Number Found On Another Coldfusion Serverthe Server May Be Out Of Compliance Fixed -

If you've confirmed that the serial number is indeed duplicated, you'll need to obtain a new, unique serial number from Adobe:

Log in as an administrator and go to the page.

If you are running in a virtualized environment (VMware, Hyper-V), ensure that your servers do not share a duplicate BIOS UUID. If they were cloned, the activation server may trigger a compliance flag. You may need to regenerate the UUID for the new VM. If you've confirmed that the serial number is

After updating the serial number and regenerating the license file (if necessary), verify that your server is now compliant:

Sometimes, even after updating the serial number, the error persists because the old license status is cached in the server's working memory or configuration files. Stop the service. You may need to regenerate the UUID for the new VM

on the original server:

Log into the on the non-compliant server. on the original server: Log into the on

They can manually reset the activation count on their backend.